Privacy Policy

Last Updated: April 24, 2025

1. Introduction

Welcome to GloriaMundo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered conversational platform.

2. Data Controller

Sentigral Limited (UK company number 11278228) is the data controller responsible for your personal data. Our registered office address is: 21 Deacon Gardens, Seaton Carew, Hartlepool, England, TS25 1UU.

3. Information We Collect

We collect and process the following categories of personal data:

Account Information: When you create an account using Google login, we receive information such as your name, email address, and profile picture.
Conversation Data: The content of your interactions with our AI systems, including messages, queries, and any uploaded documents or images.
Usage Information: Information about how you use our service, including the models you select, features you use, and your interaction patterns.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our service.
Payment Information: When you purchase credits, we process transaction data but do not store complete payment card details on our servers.

4. How We Use Your Information

We use your personal data for the following purposes:

To provide, maintain, and improve our services
To process your payments for credits
To personalize your experience and provide relevant AI responses
To communicate with you about service updates or changes
To detect and prevent fraudulent or unauthorized activity
To comply with legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

Performance of Contract: Processing necessary to provide you with the service
Legitimate Interests: Where it is in our legitimate business interests to do so, such as to improve our services and secure our systems
Consent: Where you have given us consent to process your data
Legal Obligation: Where we need to comply with a legal requirement

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

7. Data Sharing

We may share your information with:

Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, cloud hosting providers)
AI Model Providers: We utilize OpenRouter to access various AI models. When you use our service, your conversation data is processed by these third-party AI systems
Legal Authorities: When required by law or to protect our rights and the safety of our users

8. International Transfers

Your data may be transferred to and processed in countries outside the UK and EEA. When we do so, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent

To exercise any of these rights, please contact us at andy@sentigral.com.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through our Cookie Consent tool. For more information, please see our Cookie Policy.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

12. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the service or by other means, such as email. Your continued use of the service after such notice constitutes your acceptance of the changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: andy@sentigral.com

Data Protection Officer
Sentigral Limited
21 Deacon Gardens
Seaton Carew
Hartlepool, England
TS25 1UU

This Privacy Policy is effective as of April 24, 2025.