Terms of Service

1. Plain-language summary

2. The agreement

These Terms of Service ("Terms") form a legally binding agreement between you and GloriaMundo Ltd, a company registered in England and Wales (Company Number: 16729892), with its registered office at 21 Deacon Gardens, Seaton Carew, Hartlepool, England, TS25 1UU.

By creating an account or using the service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

3. Eligibility and account

You must be at least 18 years old to use GloriaMundo. By creating an account, you confirm that you meet this requirement.

You agree to:

• Provide accurate information when creating your account
• Keep your account credentials secure
• Notify us promptly of any unauthorised access to your account
• Accept responsibility for all activity under your account

One person per account. Do not share account credentials.

4. The service: what GloriaMundo does and does not do

GloriaMundo is an AI workflow automation platform. You describe automations in natural language and the system generates executable workflows. We provide:

• Access to large language model (LLM) inference via multiple AI providers
• A workflow builder with Virtual Run previews
• Integration with third-party services via OAuth (managed by Composio)
• Document ingestion and semantic retrieval (via Graphlit)
• Sandboxed code execution for workflow steps (via E2B)
• A conversation memory system (via Zep, opt-in)
• Image generation (via Google Vertex AI)

GloriaMundo does not provide legal, financial, medical, or other professional advice. Output is generated by language models and should not be treated as expert guidance.

We route requests dynamically between AI providers (Anthropic, Google, and others via OpenRouter) based on cost, latency, and capability. The specific model used for a given request is not guaranteed. You can influence model selection through preset settings (Economy, Balanced, Performance, Ultimate), but the final routing decision is ours.

5. AI output: accuracy, your responsibility to review, and the Glass Box preview

5.1 No guarantee of accuracy

Output is generated by language models and is not guaranteed to be accurate, complete, or fit for any purpose. Language models can hallucinate. This means they may generate fabricated facts, non-existent URLs, incorrect citations, or code that appears functional but contains errors or security vulnerabilities. You are solely responsible for reviewing all output before relying on it or acting on it.

5.2 The Virtual Run preview

Our Virtual Run (Glass Box) preview shows you what a workflow will do before it executes. READ actions fetch real data so you can see the actual results. WRITE actions are previewed only and do not cause side effects until you approve a live run. The Virtual Run is your opportunity to verify that the workflow behaves as you intend. By approving a workflow run, you accept responsibility for the actions the agent takes on your behalf.

5.3 Agent autonomy

AI agents select actions within workflows and may use correction and retry loops to complete tasks. Sub-agents can be spawned to handle sub-tasks. The scope of what an agent does within a workflow may extend beyond a single literal instruction. The Virtual Run preview is the control mechanism: review it before approving.

5.4 No-training commitment

We do not use your data to train AI models. We have contractual commitments from our AI providers (Anthropic, Google, OpenRouter) that your prompt content is not used for model training. We pass these commitments through to you.

6. Connected accounts and third-party services

When you connect third-party services (Gmail, Slack, Google Calendar, and others) via OAuth, you grant specific permissions (scopes) to act on those accounts. Your OAuth tokens are stored by Composio, a US-based third party, not by us. Disconnecting an integration in GloriaMundo revokes the token at Composio.

Workflows can perform write actions on your connected accounts, such as sending emails, creating calendar events, or modifying files. You are responsible for:

• Understanding what permissions you grant when connecting a service
• Ensuring you have authority to perform the actions your workflows carry out
• Complying with the third-party service's own terms of service
• Reviewing the Virtual Run preview before approving write operations

We are not responsible for failures, changes, or outages in third-party services. If a connected service modifies its API or revokes access, your workflows may not execute as expected.

7. User content and your responsibilities

7.1 Your content

You retain ownership of content you provide to the service ("User Content"), including conversations, workflows, uploaded files, and configuration documents. You grant us a limited licence to process your content solely for the purpose of providing the service. We do not use your content for any other purpose.

7.2 AI-generated content

Copyright ownership of AI-generated works is legally uncertain under UK law. The Copyright, Designs and Patents Act 1988, section 9(3), assigns copyright in computer-generated works to "the person by whom the arrangements necessary for the creation of the work are undertaken," but how this applies to content generated by language models is unsettled. To the extent that we hold any rights in output generated from your inputs, we assign those rights to you. Similar outputs may be generated for other users from similar inputs.

7.3 Your responsibilities

You are responsible for ensuring that your User Content does not infringe third-party intellectual property rights, violate any law, or breach any confidentiality obligation.

8. Acceptable use

You agree not to use GloriaMundo to:

• Send spam or unsolicited communications via workflows
• Scrape websites in violation of their terms of service
• Abuse connected accounts or exceed the permissions you have been granted
• Generate, store, or distribute illegal content
• Attempt to bypass the safety controls of upstream AI model providers
• Attempt to bypass rate limits or usage restrictions
• Use the service to harm, harass, or defraud others
• Reverse-engineer, decompile, or attempt to extract our source code
• Use the service in any way that violates applicable law

We apply rate limits and fair-use policies dynamically to protect service quality for all users. Compute-intensive operations (code execution, image generation, large document ingestion) may be subject to additional limits.

9. Subscriptions, credits, and payment

GloriaMundo operates on a subscription model with included credits. Credits are a prepayment for use of the service and are debited based on your usage of AI models and other metered features.

All payments are processed by Stripe. Prices are in USD unless otherwise stated. You represent that you are authorised to use the payment method you provide. Applicable taxes are calculated and displayed at checkout.

10. Cancellation and refunds

You may cancel your subscription at any time by contacting us at [email protected]. Upon cancellation, your access continues until the end of the current billing period.

Unused credits are not refundable, except where required by applicable law. We do not offer pro-rata refunds for partial billing periods.

11. Intellectual property

We own the GloriaMundo platform, its branding, documentation, and all related intellectual property. You may not use our trademarks without written permission.

We do not claim ownership of your User Content. You own your workflows, configurations, and uploaded files. The open-source components we use remain under their respective licences.

12. Confidentiality

We treat your User Content, workflows, and connected account data as confidential. We will not disclose your content to other users or third parties except as described in our Privacy Policy (sub-processors that need access to provide the service) or as required by law.

This obligation does not apply to information that is publicly available, already known to us without restriction, or independently developed without reference to your content.

13. Disclaimers and warranties

14. Limitation of liability

15. Indemnity

You agree to indemnify and hold harmless GloriaMundo Ltd, its director, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Actions performed by your workflows on connected accounts
• Content you provide to the service

16. Suspension and termination

16.1 By you

You may terminate your account at any time by emailing [email protected].

16.2 By us

We may suspend your account immediately and without notice for breach of acceptable use (Section 8) or if required to comply with law. For other reasons, we will give you reasonable notice before terminating your account.

16.3 Effect of termination

On termination, your access to the service stops. Unused credits are non-refundable, except where required by applicable law. We will handle your data in accordance with our Privacy Policy. Sections that by their nature should survive termination will survive, including disclaimers, limitation of liability, indemnity, and governing law.

17. Changes to the service and to these terms

We may update the service from time to time, including adding, modifying, or removing features.

We may update these Terms. For material changes, we will give at least 30 days' notice by email or through the service before the changes take effect. Your continued use of GloriaMundo after the effective date constitutes acceptance of the revised terms. If you do not agree with the changes, you should stop using the service before the effective date.

18. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to the exclusive jurisdiction of the courts of England and Wales for any disputes arising under these Terms.

Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence.

19. General

• Severability: if any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
• Entire agreement: these Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the service.
• Assignment: we may assign our rights and obligations under these Terms. You may not assign yours without our written consent.
• No waiver: our failure to enforce any provision of these Terms does not waive our right to enforce it later.

20. Contact

If you have questions about these Terms: